Shipping and Returns
Shipping & Returns
Which days do we ship?
-Our shipping days are Monday & Tuesdays(excluding holidays)
Shipping rates for the United States
-Free shipping on all Sea Moss Gels in mainland/continental US
-Express shipping- $50
This means shipping would be 1-2 business instead of our 2-4 business days. We only ship on Monday and Tuesdays.
All orders are shipped with USPS or UPS where we see applicable.
Standard shipping- $6.45 for any amount of our Sea Moss body care products.
These rates do not apply to wholesale orders. Wholesale orders are determined by other requirements.
Standard time in transit
-Shipping transit time is 2-4 business days.
What is wrong, did you receive a faulty item?
Since our product are perishable and made for consumption, all sales are final. If you have an issue regarding the product, packaging, or spillage please send us an email to firstname.lastname@example.org with a photo of the damaged product within 7 days of receiving it. Kindly note the photo proof will speed up the resolution process.
In the event should a customer decide to cancel their order that isn't shipped out, we charge a restocking fee of $15 for retail orders & 15% for wholesale orders. Please note we cannot cancel any orders that are shipped.
Customers that input incorrect addresses in their order that has been shipped. We can reship you freshly made products, all we advise is customers would be required to pay for shipping.
Please ensure that your address is correct at all times.